Professional Practice Model

The Professional Practice Model is a graphic representation of nursing practice at Conway Regional. Patient and family centered care is at the center of the model, with the hands representing direct care providers. The logo is circular, which not only resembles the many roundabouts in Conway, it also serves as a symbol of patients and employees coming in and out of Conway from the communities we serve and that our employees call home. Surrounding it all are the Conway Regional core values.

The words on the spokes of the Conway Regional Professional Practice Model describe our professional clinical practice. Each word is representative of our values and care philosophies, better known as our iCARE values. These encircle and reinforce our overall practice. Regardless of the department in which they work, these words resonate with each Conway Regional nurse. They help describe how nurses deliver care in their areas, collaborate with other disciplines and develop professionally so high-quality patient care can be delivered to our patients.

Quality Outcomes

Conway Regional Health System is accountable to the community to provide high-quality, compassionate health care services. We have an organized and integrated system for continuous performance improvement that contributes to the accomplishment of our mission and strategic plan.

Our objective is to continuously improve the delivery, quality, safety, efficiency, costs and outcomes of patient care. This is accomplished through a systematic examination of information provided through a variety of processes which include monitoring, evaluation, and continuous improvement activities. Goals include:

• Support Conway Regional’s mission and strategic plan by integrating performance improvement activities and quality planning throughout Conway Regional
• Design processes and evaluate outcomes to reduce variation in delivery of care, effectively reduce medical/health system errors and improve patient and process flow.
• Improve effectiveness across the continuum of care by facilitating interdepartmental communication through improvement initiatives.
• Maintain continuous compliance with regulatory and accrediting agency requirements.
• Proactive risk assessment and resolution of risks to patient safety.
• Nursing Performance Improvement Dashboards Clinical nurses are responsible for delivering the high-quality, compassionate healthcare services mentioned in the Conway Regional Health System mission statement.

To that end, they need to be aware of performance in quality outcomes specific to their units and to be engaged in improving performance. Nursing PI Dashboards are available to nursing units which provide monthly, unit-level quality data to frontline nursing staff and leaders to allow for easy review, analysis, and trending to improve care delivery processes.

The Research and Professional Practice council promotes, vets, and mentors research projects for Conway Regional in partnership with the University of Central Arkansas. The functional council provides quarterly promotion and education regarding Research and Professional Development. Conway Regional also provides nurses with full access to a research database. Nurses who want to undertake an EBP project are supported by their leadership and by Congress.

Ongoing Projects

• Effects of Flexible Visiting Hours on Patient and Family Satisfaction in the Critical Care Unit: A Pilot Study - Ashley Pierce, BSN, RN, CCRN
• Examining Criterion Validity of the mMinds Tool Compared to the CIWA Tool for Patients with Alcohol Withdrawal Prevention and Management in a Critical Care Setting - Gabriel Gartman, RN
• Implementation of Paramedics in the Emergency Department - Meg Prince, MSN, RN, NE-BC, CNL, Amanda Irby, BSN, RN, NE-BC

Completed Projects

• The Effect of Shared Governance Model on Perceptions of Professional Control and Governance - C.J. Newton, MSN, RN, NE-BC - Completed April 2019
• Reducing Falls in the Home using the HD Nursing Falls Prevention Program - Ruth Ann Fisher, BSN, RN, Alicia Taylor, BSN, RN - Completed February 2018
• Evaluation and Implementation of Emergency Severity Index (ESI) Triage Acuity System within the Emergency Department - Meg Prince, BSN, RN, NE-BC - Completed November 2018
• Reflections and Perceptions of Emergency Department Nurses on Health Promotion and Patient Education - Tilli Watson, BSN, RN, CCRN-K - Completed April 2019
• Perceptions of Nursing Incivility from a Local Community Hospital - Regan Hinchcliff, BSN, RN - Completed July 2020
• Needs Assessment of Informal Caregivers of People with Dementia in Arkansas - Suzette Marks, MSN, RN-BC - Completed June 2020
• Easy Access to Language Interpretation Services in a Hospital Setting - Mary Moix, BSN, RN - Completed May 2020

Why choose Conway Regional?

• Named one of the Best Places to Work in the NATION and State!
• Tuition reimbursement opportunities for full-time employees after 6 months of employment. Over $20,000 per employee available.
• Matching 401K Retirement Plan
• Earn yearly bonuses by participating in Conway Regional’s Clinical Advancement Program (Clinical Ladder).
• Opportunities to drive clinical practice change through serving in Shared Governance. Many Conway Regional and community discounts available for Conway Regional Employees.

Does Conway Regional Health System have a Nurse Residency Program?

• Yes, we accept two cohorts a year. A cohort starts each February and July following usual college graduation dates. The Nurse Residency Program meets twice a month for six months. You will continue in the Nurse Residency Program even after your orientation on the floor is completed. We focus on topics that will help you to transition into the professional nurse role as well as help you in your clinical practice. Topics of discussion include delegation, death and dying and conflict management. Fun activities to include hiking, paddle boating, games and going to an escape room!

How do I apply to get into the RN Residency Program?

• You may apply online and view available nursing positions by clicking here: You may only apply for “New Graduate Nurse Resident” positions. These positions will only be open for two weeks. Check out our Facebook Group, Conway Regional Nursing, to stay up to date on the latest nurse resident job openings!
• **We do not allow applicants to work with a temporary license.

Is there a contract?

• Yes. We ask for a 24-month employment commitment from date of hire. If non-BSN RN, we ask you to sign a commitment to obtain your BSN in four years from hire.

How can I get more information about the RN Residency Program?

• You may contact JoAnna Olson, RN Residency Program Coordinator, at JoAnna.Olson@conwayregional.org or at 501-932-3212 for any questions or to obtain more information about the program.

We hire New Grad RNs into the following areas:

• Cardiac Services, Orthopedics and Neurosurgery, Medical-Surgical Services, Intensive Care Unit, Emergency Department, Labor and Delivery-Recovery Postpartum and, Surgical Services.

Important Dates

• Positions will open July 31, 2023.
• Positions will close August 11, 2023.
• Interviews will be held August 14 and 15, 2023.
• RN New Grads may begin work once NCLEX has been passed, 1st RN Residency Workshop will take place in February 2024.